Refund policy

We hope you absolutely love your Azaria | Mar order. However, we understand that sometimes things happen, and an item may not work out as expected.

RETURNS

We accept returns of full-priced merchandise only.

We have a 3-day return policy. This means you have 3 days from the day your order is marked as delivered to request a return. All eligible returns will be issued store credit only.
In order for your item(s) to be eligible for a return, your item(s) must be in the same condition that you received it: unworn, unwashed and original tags attached.
To start a return, please submit your request through the contact us portal, or email us at shopazariamar@gmail.com.
We are happy to provide a return label for a $7.95 deduction from your store credit. This label will be provided after we approve your return, and you will receive instructions on how and where to send your package.
Once a return label has been issued, the item(s) must be dropped off with the shipping carrier within 72 hours. If the return label is not scanned by the carrier within this timeframe, the return request will be automatically cancelled.
All returns must be securely packaged in a protective mailer or box to ensure the item(s) cannot be damaged during transit, and they must follow carrier guidelines. If additional carrier fees are incurred due to improper packaging, those fees will be deducted from your store credit.
You must email tracking information to shopazariamar@gmail.com.
If approved, store credit will be issued to you within 5-10 business days.
Store credit does not expire.
Original shipping charges are non-refundable.
We do not cancel orders once they have been placed.
Sale, discounted, promotional, or otherwise marked-down merchandise is final sale and not eligible for return.
Items sent back without prior return approval will not receive store credit and will require payment for return shipping back to the customer.

IMPORTANT: Ensure the item(s) you wish to return are unworn, unwashed, unused and tags are attached. The item(s) must also be free of body odor, smoke odor, perfume, excessive human and pet hair, make-up and deodorant stains. ITEMS RETURNED WITH THESE ISSUES WILL NOT RECEIVE STORE CREDIT AND WILL REQUIRE PAYMENT FOR RETURN SHIPPING BACK TO THE CUSTOMER.

DAMAGES & ISSUES

Please inspect your order upon delivery.

Email shopazariamar@gmail.com with photo proof.

Paid return labels are provided for damaged, defective or incorrect items only.

If available, we will replace the item first; otherwise, store credit will be issued.

Please note: Any wear, washing, or gentle try-on after delivery is part of normal use and is not eligible for replacement/return/refund.

EXCHANGES

Due to limited inventory, we do not offer exchanges at this time. If you need a different size or item, please follow the return process above for store credit. Once the return is processed, you can then use your store credit to place a new order for the item you prefer.

QUESTIONS

For any questions about our policies, please email shopazariamar@gmail.com.

We respond to all inquiries during our business hours Monday-Friday, 8 AM - 5 PM.